ScraperCity Privacy Policy

Last updated March 27, 2026

1. Who We Are

ScraperCity (scrapercity.com) provides API routing and billing infrastructure for accessing third-party data services. For privacy-related questions contact [email protected].

2. Data We Collect

• Account info: name, email address, password
• Payment info: card details are processed by a third-party payment processor and never stored on our servers
• Usage data: scrape job parameters, search queries, result files, credit balances, API keys
• Technical data: IP address, browser type, request timestamps

3. How We Use Your Data

To authenticate your account, process scrape requests, deliver results, handle billing, and provide support. We do not sell or share your account or behavioral data with third parties for advertising or marketing purposes.

4. Third Parties

Scrape requests are fulfilled by third-party data processing services. Payments are processed by a third-party payment processor. We do not share your personal data with any other third parties except as required by law.

5. Retention

We retain account and usage data indefinitely. If you wish to request deletion of your data, email [email protected]. We will evaluate deletion requests in accordance with applicable law. Note that some data may be retained where we have a legitimate legal or business basis to do so.

6. Your Rights

Depending on your jurisdiction you may have the right to access, correct, or delete your personal data, or to restrict or object to its processing. To exercise any of these rights email [email protected]. EU/EEA residents may lodge a complaint with their local data protection authority.

7. California Residents (CCPA)

We do not sell personal information as defined under the California Consumer Privacy Act. California residents may request disclosure of personal information collected, used, or disclosed about them by emailing [email protected].

8. Children

Our service is not directed at anyone under 18. We do not knowingly collect data from minors.

9. Data Security

All data in transit is encrypted via TLS. We implement reasonable technical and organizational measures to protect your data, though no system is completely secure.

10. Data Breaches

In the event of a data breach affecting your personal data we will notify affected users and relevant authorities as required by applicable law.

11. International Transfers

Your data may be processed in countries outside your own. By using the service you consent to such transfers.

12. Changes

We may update this policy at any time. Continued use of the service constitutes acceptance of the updated policy. Check this page regularly for updates.

Contact: [email protected]